Frequently Asked Questions

Frequently Asked Questions

Shipping Policies

All of the products in our store ship for free within the contiguous USA! If you'd like your products faster than the standard delivery method, you have the option to upgrade to rush delivery (3-day shipping). We Ship first class on all standard orders.

 If you have additional questions about shipping or your order please send us a email at contact@essentialvibes.shop. 

Essential Vibes Products

Are the mask handmade?
Yes! Everything that you see on our site was designed and manufactured by us! We are located in Atlanta, Ga.

Do you send order status updates when I place an order?
Yes! When you place an order, we want to make sure you stay in the know. We send you an order receipt right when you order. We send you a shipping status email (with tracking) when the order has been shipped out. And we send you a follow-up email a week or two later to see how you're liking your product.

How quickly do orders ship?
If an order is placed before 11am EST, it will typically ship same-day. If an order is placed after 11am EST, it will ship next business day.

How long will it take to receive my order?
We pride ourselves on getting your ordered items to you quickly. Typically, orders will arrive within 3 to 4 days of you ordering it.